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Every so often, we get clear examples of why it pays to be prepared. But, as the pandemic continues to impact the global workforce, it also reveals how interconnected and fragile the global supply chain can be.
A recent survey found that 75% of companies have had negative or strongly negative impacts on their businesses due to disruption from the COVID-19 pandemic. Especially vulnerable and consequential in this tale has been the computer chips shortage and its effect on security vendors. Many firms do not have the product in their inventory to meet their customers’ demands. To remedy these problems, vendors are trying many approaches, ranging from delaying upgrades, upselling more expensive products, cutting functionalities to outright EOL-ing (End-Of-Life) some products.
In the pantheon of cybersecurity, such delays can be catastrophic. As ransomware gangs roam global networks seemingly unopposed, shortages and supply disruptions impose a full range of unpleasant experiences, from uncertainty to total disruption of their network security expansion plans. The situation is increasingly problematic as delays expose networks to unnecessary risk as attackers take advantage of known and fixable gaps in security. Network managers understand, but who can blame them for seeking out more reliable sources?
Not all Security Vendors Are Impacted Equally by Shortages
The fact is, not all security vendors are impacted at the same level. Some had the foresight to manage the situation mitigating the risk and effect of global shortages and delays. For SonicWall, we got busy working diligently to minimize disruptions and maintain a robust product supply. At the earliest signs of shortages, we started working with our partners to strategically manage our supply positions. Collaborating diligently with our suppliers, we identified crucial parts and increased our supply in anticipation of a strong rebound.
Benjamin Franklin wrote, “By failing to prepare, you are preparing to fail.” We’ve taken that adage to heart by working closely with our suppliers to identify shortages in the supply chain and redesigned our solutions to take advantage of more readily available parts without sacrificing the quality or durability of our products. These preparatory efforts were well worth it, given the severity of the chip shortage that persists. Having successfully met global challenges in the supply chain allows us to respond to our customer needs more readily with the solutions they need.
The Rewards of Being Prepared
By being prepared, we acted on our customer’s behalf. The reward for all our work is a strong inventory of products, while many of our competitors struggle to fill theirs. If your current security vendor is giving you excuses and can’t offer you the solution you need in a timely manner, it is time to talk to SonicWall. We are ready to deliver the products you need and work with you to implement them now.
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